3/20/26 Friday Mid w/Raymond

Notes about the shift in general: I started with the OPs call at 10:00 a.m. When I arrived, the dumpster was closed but not locked. I walked the store to check supplies. I worked on the Art Car checklist and assigned various tasks to individuals. The incident with the Technician from Systems Appliances Company was not very pleasant. Cynthia and Bailey said that the Technician was rude and unprofessional. I went to talk with him and he did not hide his feelings. He said "that lady and that white boy." I said, "Hold on, are you talking about my General Manager and team member?" He said yes. Before I could redirect his energy, he said, "and that white boy bumped into me and I was thinking about just blowing you guys off and not coming out here." I told him having said what you just said, thank you for the work on the cooler, but outside of your warranty, your services will no longer be needed. I spoke with Mettler and informed him that System Appliances services will no longer be needed ever again. I spoke to some of the team members that interacted with him and apologized for his behavior. I assured them that he would not be back.

I started breaks at 6:30 p.m. and ended at 8:30 p.m. All BOH team members were able to take breaks.

Next shift be on the lookout for:

1. How many pies did we run on the timesheet? 

4/5

2. KMOD stuff:

*Please continue to challenge PAR bake on the house pies and Roto pies. 

*FOH please go over the deferred order with the k-mods

*Please remembers to count Mike's Hot Honey and restock to 60

3. Food stuff:

*The sicilians had a nice rise and baked off very well. The Caesar was a little cold and thick, so it was replaced. All other dressings were approved. 

 

*The large order went out on time.

*Ramona ordered a chicken breast and said that it was very spicy. I checked the rest of them and found that the manufacturer mislabeled the chicken. I contacted Charles and the PFG Rep and they are working on the credit.

03/21 Saturday

11:15 AM - Megumi Lee - 22 Pizzas LM HA 30100

**Diligent delivery by 11:45 AM to 1303 San Jacinto St, Houston, TX 77002**

                                                                            

4. Sales for the shift: $7,854

5. Labor for the shift:  8%

People:

Dough/Dish: Meredith

Prep: 

Z1R: Juan Carlos

Z2R: Danilo

Z3R: 

Z3R: Gabino

Z1M:

Z2M:

Z3M:

Z4M: Ramona

Sub/Salad: Leti/Belinda

6. How did you show love? I gave the team a verbal high five for controlling the volume.

Notes for FOH: Slices were moving quickly and there was good communication between the BOH and FOH