3/20/26 Friday Mid w/Raymond
Notes about the shift in general: I started with the OPs call at 10:00 a.m. When I arrived, the dumpster was closed but not locked. I walked the store to check supplies. I worked on the Art Car checklist and assigned various tasks to individuals. The incident with the Technician from Systems Appliances Company was not very pleasant. Cynthia and Bailey said that the Technician was rude and unprofessional. I went to talk with him and he did not hide his feelings. He said "that lady and that white boy." I said, "Hold on, are you talking about my General Manager and team member?" He said yes. Before I could redirect his energy, he said, "and that white boy bumped into me and I was thinking about just blowing you guys off and not coming out here." I told him having said what you just said, thank you for the work on the cooler, but outside of your warranty, your services will no longer be needed. I spoke with Mettler and informed him that System Appliances servi...