Posts

9/12/26 Saturday Mid w/Raymond

Notes about the shift in general:   When I arrived, the dumpster was closed and locked. I walked the perimeter and everything was in order. I walked the store and confirmed inventory . I placed the Hilltop Deli, Sofo and BEK truck orders. All invoices were scanned to Xtra Chef. I am working on the Food Labor spreadsheet. During my Guest Connections I met a few guest that absolute loved our pies. I had the privilege of working the lobby during a 0-50 pop. I was afforded the privilege of assisting first time guests with menu awareness.  The shift was steady with large pops. The momentum started to build around 6:00 p.m. It continued until 8:30 p.m. Breaks started at 6:00 p.m. and ended at 7:45 p.m. All team members took their breaks.  Next shift be on the lookout for:  Hand washing demonstrations 1. How many pies did we run on the timesheet?  4/5 2. KMOD stuff: * Please continue to challenge PAR bake on the house pies. * FOH please go over the deferred or...

SATURDAY 9/12/2026 BOH AM RONALDO

Notes about the shift in general:   At the start of my shift, the Houston Avocado truck had already arrived; I received the delivery and inspected the items, finding a box of mushrooms that was incomplete, so I sent it back. I told Raymundo to add it to the credit list and then began working on the prep list. I helped Jose with the garlic knots. We started restocking the line and prepping pizzas for the front service; we also had an order for 13 pizzas at 11:30, which was delivered on time and sliced ​​with a separate knife, just as requested—the day got off to a great start. Orders kept coming in non-stop, so I started scheduling breaks around 12:30; the whole team got their breaks, but it was a very busy day, leaving us little time to finish prep work. From 3:00 onwards, we started restocking the front line as much as possible, especially since we had an order for 18 pizzas due at 6:00, right as the afternoon crew was coming in. I double-checked that everything was set for the ev...

FRIDAY 9/11/2026 BOH PM RONALDO

Notes about the shift in general:   The day got off to a pretty good start. Pizza slices were flying out the door. The whole team was in full swing around 3:00 PM. We started stocking up the front display with plenty of pizzas around 4:00 PM, just as the afternoon shift arrived. I used that time to order avocados from Houston for tomorrow, and the afternoon crew also demonstrated proper hand-washing techniques; most of them did a great job. The salad station was a bit slow, so I had them prep more sandwich wraps. IrĂ¡n is gradually getting the hang of things, but he still lacks speed; he’s still moving too slowly. I started scheduling breaks at 6:00 PM. Things slowed down a bit, but around 7:00 PM, pizza orders picked up again, including an eight-pizza ticket. Everything went out on time. The whole team got their breaks, and I double-checked that everything was set for the evening shift. Next shift be on the lookout for: Houston avocado 1.How many pies did we run on the timesheet?...

9/10/26 Thursday Mid w/Raymond

Notes about the shift in general:   When I arrived, the dumpster was closed and locked.  I walked the perimeter and everything was in order. I walked the store and confirmed inventory . I placed the Hilltop Deli, Sofo and BEK truck orders. All invoices were scanned to Xtra Chef.  I am working on the Food Labor spreadsheet. During my Guest Connections. I worked with Keri and Lauren regarding a large order from a regular that informed us of a dairy allergen, but the whole order consisted of cheese and pepperoni pies. I call Ms. Branch and confirmed that her order was correct. She looked at the dietary requirements for the children and there was one child that could not eat dairy. She did not want to order a whole pie for one child, so I offered to add 2 vegan slices to her order at no additional cost. She was very appreciative and said thank you paying attention to my order.  The shift was steady with small pops. The momentum started to build around 7:30 p.m...

THURSDAY 9.11.26 BOH AM WILL

Notes about the shift in general: We started off the day with a PFG delivery. No issues. Coolers and dry storage were in need of some organizing, so I did that. We had one deferred order for 11:30am, the guest let Keri know she wanted the order at 11:15a, so we go it out at 11:15. Carlo called into his FOH shift this morning so I helped out by swiffering. We had three batches of bread to cook off so helping with that and cookies was my main focus. It was slow, similar to yesterday's shift, but there was a lot of prep and bread to bag. I had Leo detail the trash area out back, he did an excellent job. Gerardo needed a copy of his food handlers, so I took care of that. Pedro and Jose were cut early.  Next shift be on the lookout for: Deliveries from Houston Avocado, BEK, Alsco, Houston Deli 09/12 Saturday 11:30 AM - **NOT YET CONFIRMED** - Kara Branch - 13 Pizzas KS 6:00 PM - Felipe Tapia/Texans - 18 Pizzas LM **Diligent delivery by 6:30 PM to 2 NRG Pkwy, Houston, TX 77054** ...

WEDNESDAY 9.10.26 BOH AM WILL

Notes about the shift in general: Ronaldo opened the store this morning. They had issues with roto being turned off which got straightened out quickly and they were back in business by 9:30am. Sounds like it was an issue with the failsafe on the roof. Deliveries from BEK and Houston Avocado this morning. Dina brought three cans of dented 6-in-1 to my attention, I logged them on the credit tracker. I came in at 2pm: my focus was on getting the line restocked and getting some folks off the clock as it was a slow day. Leo and Juan were sent home early. Dough team prepped 2 sub bread recipes for tomorrow. Dina baked off cheesecakes and they look amazing. Next shift be on the lookout for: 09/10 Thursday 11:30 AM - Yolanda Lucio - 5 Pizzas, 2 Subs, 1 Gal Tea, 1 Gal Lemonade.(4 Total Knots) JK CCOF CHARGE Updated 9/9/26 at 2:30 p.m. by Keri and Raymod. Guest called and changes order. 09/12 Saturday 6:00 PM - Felipe Tapia/Texans - 18 Pizzas LM **Diligent delivery by 6:30 PM to 2 NRG P...

9/9/26 Wednesday Mid w/ Raymond

Notes about the shift in general:   When I arrived, the dumpster was closed and locked. Republic did not pick up the recycling yesterday due to the closing. We have enough space in the dumpster until Friday. I walked the perimeter and everything was in order. I walked the store and confirmed inventory . I placed the PFG truck order. All invoices were scanned to Xtra Chef. The oven did not start up when we first arrived. Metter was on sight and assisted with the ovens. I had to ask a houseless visitor to leave the building. He left without incident. Ronaldo did a great job setting up the food sampling tray for Shane.  I met with Charles for a quick update on current events in the store. I am working on the Food Labor spreadsheet. During my Guest Connections I met parents with their newborn, and they were very complimentary of the slices and service. They said that they will definitely be back. At first the shift was steady but not very busy. The momentum started to build...