[Midtown BOH] 12/14/22 PM (Kaylana/ Cynthia G/ Cynthia M

By Anonymous

Today was my first day back from leave and my First shift since opening. I wanted to Thank the team for such a warm welcome back, I really missed you all! 

At the start of shift  Kaylana got me up to date on all  I missed while gone. Also discuss with Cynthia about what to expect throughout the day. The team was Awesome tonight.  Roto stayed consistent with 3 every 5 with little to no kickbacks. Metler express his satisfaction with both Front and back of house teams. We did have a few double booking on timed pie slots, Cynthia and I were able to catch and communicated with FOH managers to resolve the issue fairly quickly. From what I hear tonight was one of the busiest we’ve had thus far, and the team as a whole handled it very well. Meredith was able to make all but one batch of dough tonight, I left notes for am crew to finish up tomorrow. Marsal got hit hard tonight. There was an issue with organizing tickets, but with Francisco’s assistance we were able to get back on track. Jordy was in a very playful mood tonight, he somehow fell behind on completing his prep list and spent most of his time trying to finish at the end of shift. I think  it would be a good idea to speak with him again about this. At closing we ran into the flooding drains issue. It was very backed up. Tonight was the worst I’ve seen it. Van suggested that we have the teams stay an extra 30 mins or so to try to wait it out. But with little success we were forced to let every one go without finishing the floors. Doors locked. Alarm engaged and  Every one was clocked out and out by 1:40 am. 

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