Next shift be on the lookout forNotes about the shift in general: When I arrived, the dumpster was closed and locked. I walked the store and checked supplies. All truck orders were entered for Monday. It was a odd day. A Door Dasher parked in our lot to pick up at The Breakfast Klub. When I politely asked him not to park there and informed him of our towing policy, he became immediately hostile and used profanity toward me. Surprisingly, he later entered our store to pick up an order. When I confronted him regarding his previous behavior, he remained extremely argumentative, continued to be disruptive in front of our customers and staff, and refused to discontinue his disrespectful phone conversation.
Upon leaving, he directed further verbal profanity toward me before speeding out of the parking lot. Due to this unprofessional and aggressive behavior, I instructed Erica to request a different dasher for the pending order. Please be advised that I have blocked this driver from picking up any future orders from our store.
Another situation took place when Bailey informed a guest, who was attempting to purchase a slice for a houseless person, of our policy complying with the local authority's requests to not provide food to the houseless. There are numerous resources available for them in the surrounding area.
The guest reacted by yelling at Bailey. When Bailey asked for my assistance, I went outside to intervene. As the individual would not discontinue her behavior, I instructed Bailey to step away. The guest continued her outburst for a few more minutes before eventually leaving.
The sales started to build around 6:30 p.m. and continued until 8:00 p.m. Breaks started at 6:30 p.m. and finished at 8:30 p.m.. All BOH team members were able to take breaks. We were short one cook due to Freddy's departure. I covered Marsal and helped cover the Roto line. The team really pushed and kept up with tickets.
Next shift be on the lookout for:
1. How many pies did we run on the timesheet?
4/5
2. KMOD stuff:
* Please continue to challenge PAR bake on the house pies and Roto pies.
* FOH please go over the deferred order with the k-mods
* Let's be sure to confirm that the correct dates are on all containers.
* Please confirm that the cooks are using the racks when cooking off eggplants
3. Food stuff:
*The sicilians had a nice rise and baked off very well. All other dressings were approved.
* Whole pies and slices are looking very nice.
4. Sales for the shift: $9,287
5. Labor for the shift: 5%
People:
Dough/Dish: Jony
Prep:
Z1R: Danilo
Z2R: Juan Carlos
Z3R:
Z3R: Gabino
Z1M:
Z2M:
Z3M:
Z4M: Belinda
Sub/Salad: Leti
6. How did you show love? I gave the team a verbal high five for handling the volume sales.
Notes for FOH: Slices were moving quickly and there was good communication between the BOH and FOH
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